Reliable POS System Solutions for the Travel Industry
"Transforming Travel and Tourism with Advanced Technology"
Our specialized plans are designed to enhance the operational capabilities of travel and tourism businesses, enabling them to provide exceptional service and streamline operations on a global scale. From robust POS systems that handle dynamic pricing and currency exchanges to compact, efficient retail printers ideal for confined spaces on cruise ships, Washburn POS equips the travel industry with technology that enhances guest experiences while optimizing business processes. Our comprehensive support ensures that clients receive not only the tools they need but also continuous service and upgrades critical to navigating the ever-evolving travel industry landscape.
Cruise ships and airlines rely heavily on their IT and point-of-sale systems to ensure smooth operations and provide excellent customer service. However, the unique environments in which they operate—whether it’s the constant exposure to sea air or the rigorous demands of air travel—can lead to wear and tear, unexpected failures, or even complete breakdowns. Issues can range from malfunctioning payment terminals to network disruptions and hardware failures, all of which can severely impact operations if not addressed fast.
Washburn offers a suite of specialized repair services designed specifically for the travel industry. Whether it’s a failing terminal on a cruise ship or a critical piece of IT equipment for an airline, we ensure that repairs are conducted quickly and securely. Our Depot Maintenance provides a comprehensive repair solution tailored to your specific needs, while our Advanced Exchange service ensures immediate replacement of malfunctioning devices, minimizing disruption. For equipment that needs to stay operational year-round, our On-Site Hardware Maintenance service, supported by a network of experienced technicians, is invaluable.
At Washburn, we understand the importance of transparency and efficiency in keeping your operations on track. Our Service-On-Demand Portal allows you to manage and monitor your equipment’s repair journey, from the initial service request to final delivery. You can track progress, manage inventory, and run detailed reports, ensuring that you’re always informed and in control. This level of oversight is crucial for minimizing downtime and ensuring that repairs are handled with the urgency and precision that the travel industry demands.
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